Woman in a long winter coat on an autumn street in Old Montreal

Fall and Winter sale now live

Up to 50% off 

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Good to know

Is shipping free?

Yes, shipping is always free across Canada, with tracking on every order and no minimum spend. Shipping policy

How long will my order take to arrive?

We process your order within 2 to 3 business days. Delivery then takes 4 to 9 business days, so 6 to 12 business days in total. As soon as your parcel ships, you'll get a tracking link by email.

How do I track my order?

As soon as your parcel ships, you'll get a tracking link by email. You can also follow your parcel on our Track Your Order page.

Can I return an item if it doesn't work out?

Of course. You have 30 days from delivery to let us know you'd like to return something. Email us your order number and we'll send you the right return address. Once your return is received and approved, we refund you within 10 business days. Return and refund policy

I have a question about my order. How can I reach you?

Send us a message through the contact page or email info@quilovat.com with your order number. We're available Monday to Friday, 9 am to 5 pm Eastern Time, and usually reply within 24 hours on business days.

Which payment methods do you accept?

You can pay with any of the payment methods shown at checkout. All payments are SSL-secured and all prices are in Canadian dollars.

Will I get a confirmation after ordering?

Yes. Right after you order you'll get an order confirmation by email, followed by a second email with your tracking link once your parcel ships.

Stay in the loop

One email a week: new arrivals, restocks and sales before anyone else.